The Effect of Perceived Pressure on Occupational Fraud among Insurance Companies in Kenya

Authors

  • Eddy Odhiambo Ageke Dedan Kimathi University of Technology
  • Dr. Bonface Matayo Ratemo Dedan Kimathi University of Technology
  • Dr. George Musumba Dedan Kimathi University of Technology

DOI:

https://doi.org/10.47604/ijlg.3463

Keywords:

Illegal Behavior, Law Enforcement, Insurance, Personnel Management

Abstract

Purpose: Insurance companies have recurrently fallen prey to fraudulent activities, as criminals actively target them with the aim of illicitly benefiting from premium payments and other forms of payments which they do not rightfully deserve. The study assessed the effect of perceived pressure on occupational fraud in insurance companies in Kenya.

Methodology: The study adopted the explanatory research design. The target population comprised of the 58 insurance companies that are registered under the Insurance Regulatory Authority (IRA). The validity and reliability of the research instruments was tested before the actual data is collected. The validity and reliability of the research instruments was tested before the actual data is collected. The study adopted stratified random sampling procedure. The sample size for the study was 384 employees. The study collected primary data through Semi –structured questionnaires and interview guides. The data collected was then edited, coded and analyzed using the SPSS v27 statistical software. Descriptive statistical analysis was used to determine mean, standard deviation, frequency counts and percentages which was also be presented in output tables as results. Inferential statistics involved simple and linear regression and correlation analyses. The research findings were presented in tables and graphs.

Findings:  The findings were both the correlation and regression results. (r = 0.666, R2= 0.444; β = 0.578, p < 0.05) showed there is a statistically significant relation between perceived pressure and occupational fraud.

Unique Contribution to Theory Practice and Policy: The study recommended that insurance companies should implement robust financial wellness programs and counseling services to help employees manage financial stress, especially during economic challenges.

Downloads

Download data is not yet available.

References

Awalluddin, M. A., Tuan Ismail, T. N., & Anisa Safiah, M. (2022). The relationship between perceived pressure, perceived opportunity, perceived rationalization and fraud tendency among employees. School of Management, Sakarya University. https://www.researchgate.net/publication/364285752

Bowley, R. (2022). Recent directions in the regulation of insurance claims handling in the United Kingdom and Australia: A model for other jurisdictions to consider? In The Governance of Insurance Undertakings: Corporate Law and Insurance Regulation (pp. 263-295). Cham: Springer International Publishing. https://doi.org/10.1007/978-3-030-52992-2_10

Bryman, A. (2017). Quantitative and qualitative research: Further reflections on their integration. In Mixing methods: Qualitative and quantitative research (pp. 57-78). Routledge.

Cressey, D. R. (1953). Capability theory: The fraud triangle theory. Glencoe Free Press.

Dabbugudi, M. (2022). Artificial intelligence on property and casualty insurance. European Journal of Electrical Engineering and Computer Science, 6(6), 26-30. https://doi.org/10.1093/ajelect/6.6.26

Gachuru, G. (2020). Effect of risk monitoring on fraud prevention among insurance companies in Nakuru County, Kenya. Journal of Business Economics and Management, 22(3), 21-27. https://doi.org/10.3846/jbem.2020.12056

Gachuru, G., Kiragu, D. K., & Ngunyi, A. (2020). Effect of risk monitoring on fraud prevention among insurance companies in Nakuru County, Kenya. IOSR Journal of Business and Management, 22(3), 21-27. https://doi.org/10.9790/487X-2203022127

Geldenhuys, K. (2020). Insurance fraud affects your pocket. Servamus Community-based Safety and Security Magazine, 113(8), 27-31.

Insurance Regulatory Authority (IRA). (2020). Annual Insurance Industry Report. Nairobi, Kenya: IRA. Retrieved from https://www.ira.go.ke/resource/insurance-industry-annual-report-2021/

Insurance Regulatory Authority (IRA). (2021). Annual Insurance Industry Report. Nairobi, Kenya: IRA. Retrieved from https://www.ira.go.ke/resource/insurance-industry-annual-report-2021/

Kalovya, O. Z. (2023). Determinants of occupational fraud losses: Offenders, victims, and insights from fraud theory. Journal of Financial Crime, 30(2), 361-376. https://doi.org/10.1108/JFC-10-2022-0140

Kiana, M. W. (2010). Challenges in management of general insurance claims in Kenya (Master’s thesis, University of Nairobi, School of Business). https://erepository.uonbi.ac.ke

Kon, Z. S., Lim, Y. H., Choong, Y. O., Paloosamy, J. R., & Low, B. T. (2024). The influence of pressure on intention to commit fraud: The mediating role of rationalization and opportunities. Asian Journal of Business Ethics, 13(1), 175–195. https://doi.org/10.1007/s13520-024-00192-x

Masese, R. N. (2013). Factors influencing uptake of insurance services in Kenya: A case of life insurance service at Britam Mombasa Branch (Master’s thesis, University of Nairobi). Retrievedfromhttps://erepository.uonbi.ac.ke/bitstream/handle/11295/63100/Masese_Uptake%20of%20insurance%20services%20in%20Kenya.pdf?sequence=3

Mat, T. Z. T., Ismawi, D. S. T., & Ghani, E. K. (2019). Do perceived pressure and perceived opportunity influence employees’ intention to commit fraud? International Journal of Financial Research, 10(3), 132–143. https://doi.org/10.5430/ijfr.v10n3p132

Morera, S. S., Kiragu, D. K., & Ngunyi, A. (2019). Drivers of motor vehicle insurance fraud risk: Empirical evidence from insurance companies in Kenya. International Journal of Economics, Commerce and Management, 7(2), 277-311.

Morgan, R. E. (2021). Financial fraud in the United States, 2017. US Department of Justice, Office of Justice Programs, Bureau of Justice Statistics.

Mugenda, O. M., & Mugenda, A. G. (2003). Research methods: Quantitative & qualitative apporaches (Vol. 2, No. 2). Nairobi: Acts press.

Mwongela, J. N. (2022). The influence of regulatory framework on insurance penetration in Kenya: A case study of the registered insurance companies in Nairobi County (Doctoral dissertation, KeMU).

Okeke, C., Okafor, E., & Nwankwo, O. (2019). The influence of fraud opportunity on fraud incidences in Nigerian public sector organizations. International Journal of Public Administration, 42(8), 673-685. https://doi.org/10.1080/01900692.2019.1570592

Onyango, C. (2021). Insurance fraud risk management and financial performance of general insurance firms in Kenya (Doctoral dissertation, University of Nairobi).

Onyango, E., Kariuki, P. M., & Musumba, G. W. (2023). Top management commitment and insurance fraud cases clearance among life insurers in Kenya. Kabarak Journal of Research & Innovation, 13(2), 92-101.

Otiso, H. N. (2021). The effects of fraud on performance of insurance industry: A critical review of literature. International Journal of Management and Research, 9(2). http://ijmr.net.in

Saylor, A. T. (2023). Recommendations to enhance deterrence and detection of opportunistic auto insurance fraud for insurance professionals and industry partners.

Smith, J., Jones, M., & Brown, K. (2020). Perceived pressure and fraud incidences in the U.S. federal government: An empirical investigation. Journal of Public Procurement, 20(3), 275-295. https://doi.org/10.1108/JOPP-09-2020-0046

Sonal, S. (2022). Insurance fraud prevention laws, a need of time: A critical analysis. Indian Journal of Legal and Legal Research, 4, 1.

Taylor, A. E. (2022). Procurement fraud prevention strategies in Ghanaian gold mining companies (Doctoral dissertation, Walden University). https://scholarworks.waldenu.edu/dissertations/1130

Downloads

Published

2025-08-14

How to Cite

Ageke, E., Ratemo, B., & Musumba, G. (2025). The Effect of Perceived Pressure on Occupational Fraud among Insurance Companies in Kenya. International Journal of Leadership and Governance, 5(4), 1–15. https://doi.org/10.47604/ijlg.3463

Issue

Section

Articles

Similar Articles

1 2 3 4 > >> 

You may also start an advanced similarity search for this article.