INFLUENCE OF JOB DESIGN ON JOB SATISFACTION OF SECURITY PERSONNEL IN PUBLIC SECONDARY SCHOOLS IN BARINGO COUNTY, KENYA
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Keywords:
Job Design, Job Satisfaction, Security Personnel, Public Secondary Schools, Baringo CountyAbstract
Purpose: The purpose of this paper was to examine the influence of job design on job satisfaction of security personnel in public secondary schools in Baringo County.
Methodology: The study adopted a cross sectional descriptive survey research design. The study population comprised 508 security personnel and 169 principals in public secondary schools in Baringo County. Slovin’s formula was used to get the sample of 224 security personnel. Random sampling technique was used to select 10% of the school principals to participate in the study. A questionnaire and an interview guide were used to collect data. Qualitative data was analysed thematically based on the objectives. Editing and coding of the collected information was done before the data was entered into the Statistical Package for Social Scientists tool (SPSS Version 22) for analysis. Quantitative data was analysed by use of both descriptive (means, percentages as well as frequencies) and inferential statistics. The inferential statistics comprised Pearson product moment correlation and multiple linear regression.
Findings: The findings showed that job design (β1= 0.353, p<0.05) had significant relationship with security personnel’s job satisfaction. As such, job design practices were major predictors of job satisfaction.
Unique contribution to theory, practice and policy: Based on the findings, it is recommended that schools should formulate job design policies and put them in operation in schools; security personnel should be rewarded according to the governments’ recommendation and the rewards should be commensurate with their work experience, skills and qualifications.
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References
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Deery, M., & Jago, L. (2015). Revisiting talent management, work-life balance and retention strategies. International Journal of Contemporary Hospitality Management, 27(3), 453-472.
Dionco-Adetayo, E. (2011). Guide to business research and thesis writing (2nd ed.). Ibadan: Rasmed Publications.
Dunham, R. G., & Alpert, G. P. (2015). Critical issues in policing: Contemporary readings. Waveland Press.
Greenberg, J., & Baron, B. A. (2007) Behavior in organization. Prentice-Hall, Inc.
Herzberg, F. (1968). One more time: how do you motivate employees. Harvard Business Review, 46(1), 53-62.
Hon, A. Y., & Chan, W. W. (2013). The effects of group conflict and work stress on employee performance. Cornell Hospitality Quartely, 54(2), 174-184.
Jaarsveld, L. V. (2011). An Investigation of Safety and Security Measures at Secondary Schools in Tshwane, South Africa (Master’s Thesis). University of South Africa.
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Knapp, P. R., & Mujtaba, B. G. (2010). Strategies for the Design and Administration of Assessment Center Technology: A Case Study for the Selection and Development of Employees. International Journal of Trade in Services, 2(2), 163-188.
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Ngari, J. M. K., & Mukururi, J. N. (2014). Influence of Work Life Balance Policies on Employee Job Satisfaction in Kenya’s Banking Sector: A Case of Commercial Banks in Nairobi Central Business District. IOSR Journal of Humanities and Social Science, 19(3), 102-112.
Ngeny, P. K., Bonuke, R., & Kiptum, G. K. (2017). Effect of working environment on job satisfaction among non-teaching staff in secondary schools in Keiyo south sub-county Kenya. American Based Research Journal, 6(10), 42-51.
Nzuve, S. N., & Njambi, M. P. (2015). Factors perceived to influence employees’ performance: a case of the independent electoral and boundaries commission. Problems of Management in the 21st Century, 10(2), 89-99.
Nyaboga, E. N., Osero, P. O., & Ajowi, J. (2015). Analysis of Working Conditions of Support Staff in Public Secondary Schools in Nyamira County, Kenya. The International Journal of Innovation Education and Research, 3(7). Retrieved from http://ijier.net/ijier/article/view/403
Odhong, E. A., Were, S., & Omolo, J. (2014). Effect of Human Capital Management Drivers on Organizational Performance in Kenya. A Case of Investment and Mortgages Bank Ltd. European Journal of Business Management, 2(1), 341-356.
Odhong, E. A., Were, S., & Jonyo, F. (2018). Influence of training on employee performance in the private security industry in Kenya with a focus on private security guards in Nairobi County. International Journal of Current Research, 10(03), 66355-66362.
Onimole, S. O. (2015). Work design and job satisfaction. International Journal of Humanities and Social Science, 3(10), 201-207.
Onyango, S. O, Chepkilot, R., & Muhanji, S. (2019). Evaluating the influence of flexible work arrangement strategy on job satisfaction. Editon Cons. J. Bus. Manag. Stud., 1(1), 28-39.
Opondo, A. A., & Ajowi, J. O. (2015). Influence of the Working Conditions of the Support Staff on their Work Performance in Secondary Schools in Rarieda Sub-County, Kenya. Academic Journal of Interdisciplinary Studies, 4(1), 228-246.
Parvin, M. M., & Karbin, M. M. N. (2011). Factors Affecting Employee Job Satisfaction of Pharmaceutical Sector. Journal of Business and Management Research, 1(9), 113-123.
Sageer, A. (2012). Identification of Variables affecting employee satisfaction and their impact on the organization. Journal of Business and Management, 5(1), 32-39.
Saliu, A. Y., Gbadeyan, R. A., & Olujide, J. O. (2015). Organizational Commitment and Job Satisfaction of Security Operatives in Selected Tertiary Institutions in Kwara State. Asia Pacific Journal of Multidisciplinary Research, 3(4), 43-49.
Tsuma, J. N., & Omondi, M. (2015). Effect of job design on employee satisfaction levels in private universities in Kenya; A Case Study of Mount Kenya University. Strategic Journal of Business and Change Management, 2(92), 1314-1340.
Wafula, D., Wekesa, M., Cheruiyot, P., K., & Kwasira, J. (2013). An Assessment of Human Resource Management Practices on Organizational Performance in Private Security Firms in Kenya. International Journal of Human Resource Management and Research, 3(5), 11-18.
Aswathappa, K. (2006). Job Analysis and Job Design: Human Resource and Personal Management (4th ed). New Delhi, India: Tata McGraw-Hill Publishing Company Limited.
Benson, J., & Brown, M. (2010). Employee voice: does union membership matter? Human Resource Management Journal, 20(1), 80-99.
Borman, W. C. (2004). The concept of organizational citizenship. Current Directions in Psychological Science, 13, 238-241.
Coaston-Shelton, A. (2009). Identifying the Correlates of Job Satisfaction for School Resource Officers (Doctoral dissertation). University of Cincinnati.
County Director of Education (CDE) (2018). Status report on Students’ Unrest 1st and 2nd term Baringo County. Unpublished document.
County Director of Education (CDE) (2019). Statistics on Schools and Tertiary Institutions in Baringo County. Baringo County CDE.
Daft, R. L., Murphy, J and Willmott, H. (2010. Organization Theory and Design. London: Cengage Learning.
Deery, M., & Jago, L. (2015). Revisiting talent management, work-life balance and retention strategies. International Journal of Contemporary Hospitality Management, 27(3), 453-472.
Dionco-Adetayo, E. (2011). Guide to business research and thesis writing (2nd ed.). Ibadan: Rasmed Publications.
Dunham, R. G., & Alpert, G. P. (2015). Critical issues in policing: Contemporary readings. Waveland Press.
Greenberg, J., & Baron, B. A. (2007) Behavior in organization. Prentice-Hall, Inc.
Herzberg, F. (1968). One more time: how do you motivate employees. Harvard Business Review, 46(1), 53-62.
Hon, A. Y., & Chan, W. W. (2013). The effects of group conflict and work stress on employee performance. Cornell Hospitality Quartely, 54(2), 174-184.
Jaarsveld, L. V. (2011). An Investigation of Safety and Security Measures at Secondary Schools in Tshwane, South Africa (Master’s Thesis). University of South Africa.
Joshi, M. (2013). Human Resource Management (1th ed.). Bookboon.com
Khanka, S. S. (2013). Human resource management: text and cases. New Delhi: Schand Ltd.
Kiptum, J. K., Mandela, R. O., & Murira, F. N. (2018). An assessment of how environment influence teachers’ satisfaction in Elgeyo Marakwet County. The international journal of Humanities and Social Studies, 6(6), 265-272.
Kirui, K. (2018). Systems audit report - Baringo County (27th February-9th March, 2018). Unpublished document.
Knapp, P. R., & Mujtaba, B. G. (2010). Strategies for the Design and Administration of Assessment Center Technology: A Case Study for the Selection and Development of Employees. International Journal of Trade in Services, 2(2), 163-188.
Ko, J., & Hur, S. (2014). The impacts of employee benefits, procedural justice, and managerial trustworthiness on work attitudes: Integrated understanding based on social exchange theory. Public Administration Review, 74(2), 176-187.
Lytle, S. K. (2014). Job Satisfaction: Officers Policing Aboriginal Communities in Canada (Master’s Dissertation). University of Regina, Regina, Saskatchewan.
Catherine, M. (2018). Evaluation of job design and its effect on employee engagement in a private outpatient healthcare provider in Kenya: a case of AAR healthcare Kenya (Thesis). Strathmore University. Retrieved from http://su-plus.strathmore.edu/handle/11071/6020
Madura, J. (2006). Introduction to business. United States: South-Western College Pub.
Mbogo, S. W., & Nzulwa, J. (2018). Organizational culture and its influence on employee job performance: a case of development finance institutions in Kenya. The Strategic Journal of Business and Change Management, 5(4), 379-395.
Muchemi, T. W. (2015). Factors Affecting Employee Satisfaction in Non-Governmental Organizations: A Case Study of Africa Yoga Project (Unpublished Doctoral dissertation). United States International University-Africa.
Mushtaq, A., Ahmad, N., & Shafiq, M. (2015). Job satisfaction and work commitment among security agencies of Kashmir: a comparative study. European Academic Research, 2(11), 14660-14673.
Nalla, M. K., & Cobbina, J. (2016). Environmental factors and job satisfaction: The case of private security guards. Security Journal, 1-12.
Ngari, J. M. K., & Mukururi, J. N. (2014). Influence of Work Life Balance Policies on Employee Job Satisfaction in Kenya’s Banking Sector: A Case of Commercial Banks in Nairobi Central Business District. IOSR Journal of Humanities and Social Science, 19(3), 102-112.
Ngeny, P. K., Bonuke, R., & Kiptum, G. K. (2017). Effect of working environment on job satisfaction among non-teaching staff in secondary schools in Keiyo south sub-county Kenya. American Based Research Journal, 6(10), 42-51.
Nzuve, S. N., & Njambi, M. P. (2015). Factors perceived to influence employees’ performance: a case of the independent electoral and boundaries commission. Problems of Management in the 21st Century, 10(2), 89-99.
Nyaboga, E. N., Osero, P. O., & Ajowi, J. (2015). Analysis of Working Conditions of Support Staff in Public Secondary Schools in Nyamira County, Kenya. The International Journal of Innovation Education and Research, 3(7). Retrieved from http://ijier.net/ijier/article/view/403
Odhong, E. A., Were, S., & Omolo, J. (2014). Effect of Human Capital Management Drivers on Organizational Performance in Kenya. A Case of Investment and Mortgages Bank Ltd. European Journal of Business Management, 2(1), 341-356.
Odhong, E. A., Were, S., & Jonyo, F. (2018). Influence of training on employee performance in the private security industry in Kenya with a focus on private security guards in Nairobi County. International Journal of Current Research, 10(03), 66355-66362.
Onimole, S. O. (2015). Work design and job satisfaction. International Journal of Humanities and Social Science, 3(10), 201-207.
Onyango, S. O, Chepkilot, R., & Muhanji, S. (2019). Evaluating the influence of flexible work arrangement strategy on job satisfaction. Editon Cons. J. Bus. Manag. Stud., 1(1), 28-39.
Opondo, A. A., & Ajowi, J. O. (2015). Influence of the Working Conditions of the Support Staff on their Work Performance in Secondary Schools in Rarieda Sub-County, Kenya. Academic Journal of Interdisciplinary Studies, 4(1), 228-246.
Parvin, M. M., & Karbin, M. M. N. (2011). Factors Affecting Employee Job Satisfaction of Pharmaceutical Sector. Journal of Business and Management Research, 1(9), 113-123.
Sageer, A. (2012). Identification of Variables affecting employee satisfaction and their impact on the organization. Journal of Business and Management, 5(1), 32-39.
Saliu, A. Y., Gbadeyan, R. A., & Olujide, J. O. (2015). Organizational Commitment and Job Satisfaction of Security Operatives in Selected Tertiary Institutions in Kwara State. Asia Pacific Journal of Multidisciplinary Research, 3(4), 43-49.
Tsuma, J. N., & Omondi, M. (2015). Effect of job design on employee satisfaction levels in private universities in Kenya; A Case Study of Mount Kenya University. Strategic Journal of Business and Change Management, 2(92), 1314-1340.
Wafula, D., Wekesa, M., Cheruiyot, P., K., & Kwasira, J. (2013). An Assessment of Human Resource Management Practices on Organizational Performance in Private Security Firms in Kenya. International Journal of Human Resource Management and Research, 3(5), 11-18.
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Published
2020-08-11
How to Cite
Koech, S. J., Chepkilot, R. K., & Waiganjo, M. (2020). INFLUENCE OF JOB DESIGN ON JOB SATISFACTION OF SECURITY PERSONNEL IN PUBLIC SECONDARY SCHOOLS IN BARINGO COUNTY, KENYA. Journal of Human Resource and Leadership, 5(1), 36 – 53. Retrieved from https://www.iprjb.org/journals/index.php/JHRL/article/view/1114
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