Factors influencing the adoption of vehicle tracking and monitoring systems in the Kenya police service
Keywords:
model adoption, vehicle tracking, monitoring systems, factors influencing adoptionAbstract
Purpose: The purpose of this study was to assess factors influencing the adoption of vehicle tracking and monitoring systems adoption in the Kenyan policy service
Methodology: This research used explanatory research design. The population of this research consisted of all the 110 police stations and police posts in Nairobi County. A sample of 57 police stations and police posts was selected. The research used primary data that was collected by use of questionnaires. The research used both descriptive statistics and inferential statistics in the analysis. The study further conducted structural modeling analysis using the partial least square to validate the proposed model. SPSS-Amos was used for data analysis.
Results: The results of this study showed that technology awareness, environmental factors, financial resources and technological complexity significantly affected both perceived usefulness and perceived ease of useof vehicle tracking and monitoring systems. The findings further showed that perceived usefulness had a positive and significant relationship with intention to use the vehicle tracking and monitoring systems.
Unique contribution to theory, practice and policy: The study also recommends that the Kenya police service should train their officers on the vehicle tracking and monitoring systems and also allocate funds in their budget to implement the installation and training on tracking and monitoring systems.
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