INFLUENCE OF SYSTEM ROLE ON THE PERFORMANCE OF ICT FIRMS IN NAIROBI COUNTY

Authors

  • Yobera Hezekiah Parrot Kenyatta University
  • Dr. Paul Sang Kenyatta University
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Abstract

Purpose: To determine how System Role influences the performance of ICT firms in Nairobi County.

Methodology: This study utilizes the Descriptive Quantitative research design and is a cross sectional survey. Multi-linear regression model was used in testing the study hypotheses. One or more of the Chief Officers in the target population was 486 ICT firms were the respondents. The primary data collection instrument was a structured questionnaire. From the data obtained descriptive and inferential statistics were extracted using SPSS and presented in respective tables.

Results: The study found that there was a moderate relationship between system role and performance that was statistically significant.

Unique contribution to theory, practice and policy: Information systems should be focused on product innovation, inclusion of all key processes management. This means that management should target the benefits of using Information systems in the product development processes and use the IS in managing the firms’ key process.

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Author Biographies

Yobera Hezekiah Parrot, Kenyatta University

Post Graduate Student

Dr. Paul Sang, Kenyatta University

Lecturer

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Published

2017-10-18

How to Cite

Parrot, Y. H., & Sang, D. P. (2017). INFLUENCE OF SYSTEM ROLE ON THE PERFORMANCE OF ICT FIRMS IN NAIROBI COUNTY. International Journal of Technology and Systems, 2(1), 20–28. Retrieved from https://www.iprjb.org/journals/index.php/IJTS/article/view/496

Issue

Vol. 2 No. 1 (2017)

Section

Articles

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Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work’s authorship and initial publication in this journal.