INVESTIGATION OF EFFECTIVENESS OF INFORMATION TECHNOLOGY ON THE OPERATIONS OF THE SAVINGS AND CREDIT COOPERATIVE SOCIETIES IN NAIROBI, KENYA
DOI:
https://doi.org/10.47604/ijfa.368Keywords:
Information Technology, ATM System, Asset Loan Management System, Liability/Saving Management System, Financial Management System, SACCOAbstract
Purpose: To investigate the effectiveness of information technology on the operations of SACCO’s within Nairobi.
Methodology: The study utilized a descriptive survey research design.
Findings: Results revealed that effectiveness of ATM system influenced the operations of savings and credit cooperative societies. Results also revealed that effectiveness of asset loan management system influenced the operations of savings and credit cooperative societies. Results also revealed that effectiveness of liability/saving management system influenced the operations of savings and credit cooperative societies. Further, results revealed that effectiveness of financial management system influenced the operations of savings and credit cooperative societies.
Unique contribution to theory, practice and policy: The study will be of importance to the researchers, SACCO’s, the society at large and the government in the following ways; First of all, the study will be of benefit to the management of cooperative societies in that they will be able to gain insight of the importance of IT in enhancing the effectiveness of their organizations. The study may help them address some of the challenges with regard to IT. The study will be of benefit to the government and particularly the policy makers as they will be in a position to make informed policies decisions regarding the use of IT in cooperative societies. Finally, the study will contribute to the existing body of knowledge in the area of the effectiveness of information technology on the operations of savings and credit cooperative societies in Nairobi, Kenya.
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