The Impact of COVID Pandemic on Marketing Strategies
DOI:
https://doi.org/10.47604/ejbsm.3367Keywords:
COVID-19, Marketing Strategy, Digital Transformation, Consumer Behavior, Post-Pandemic Business, Localized Marketing, Marketing Adaptation, Digital Marketing StrategyAbstract
Purpose: In today’s competitive business environment, marketing strategies have become more critical than ever-especially considering the transformative impact of the COVID-19 pandemic. This study purpose is to investigate the long-term effects of the pandemic on marketing practices across businesses in the United Arab Emirates (UAE) and Saudi Arabia, with a focus on shifts in consumer behavior, strategic business adaptation and enduring changes in marketing planning.
Methodology: The methodology used in this research is a qualitative research approach, utilizing stratifies interviews and surveys with marketing professionals across various sectors in the UAE and Saudi Arabia. This method allowed for in-depth insights into the evolving nature of marketing strategy in the region.
Findings: The research reveals that the changes brought about by the pandemic are not temporary responses but have evolved into fundamental components of contemporary marketing strategies. Key finding indicates an accelerated embrace of digital transformation, a growing emphasis on localized targeting and agile marketing efforts.
Unique Contribution to Theory, Practice and Policy: The study underscores the need for businesses to realign their marketing strategies to remain competitive in the post-pandemic landscape. This includes embedding digital tools into core operations, adopting localized and culturally sensitive marketing approaches and proactively meeting the elevated expectations of today’s consumers.
Downloads
References
Agustini Karta, N., Wardani, R., & Suarthana, J. (2021). Differentiation and the Five As Concept in Digital Marketing of Small and Medium Enterprises During the Covid-19 Pandemic. Kne Social Sciences. doi:10.18502/kss.v5i5.8843
Alexis, M. (1962). Marketing Laws and Marketing Strategy. Journal of Marketing, 26(4), 67.
Baldwin, R., & Weder, B. (2020). Mitigating the COVID Economic Crisis, pp. 33–38.
Baqaee, D., & Emmanuel, F. (2020). Supply and Demand in Disaggregated Keynesian Economies with an Application to the COVID‐19 Crisis. National Bureau Of Economic Research, 52.
Brodeur, A., Gray, D., Islam, A., & Bhuiyan, S. (2020). A Literature Review of the Economics of COVID-19. SSRN Electronic Journal. doi:10.2139/ssrn.3636640
Carlsson-Szlezak, P., Reeves, M., & Swartz, P. (2020). What Coronavirus Could Mean For The Global Economy.
Camara, M. (1995). Strategic Marketing Definitions and Business Integration.
Hooley, G., Lynch, J., & Jobber, D. (1992). Generic Marketing Strategies. International Journal Of Research In Marketing, 9(1), 75–89.
Maulana, N. (2020). Research Trends in Marketing Science Before COVID-19 Outbreak: A Literature Review. Management & Marketing. Challenges For The Knowledge Society, 15(S1), 514–533.
McKinsey & Company, 2021. The Next Normal: The recovery will be digital. [online] Available at: https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/the-recovery-will-be-digital.
Munuera, J. L., & Rodriguez, A. I. (1998). Strategic Marketing as a Sustainable Competitive Advantage.
Rosário, A., & Raimundo, R. (2021). Consumer Marketing Strategy and E-Commerce in the Last Decade: A Literature Review. Journal Of Theoretical And Applied Electronic Commerce Research, 16(7), 3003–3024.
Samiee, S. (1987). Pricing in Marketing Strategies of U.S.- and Foreign-Based Companies. Journal of Business Research, 15(1), 17–30.
Varadarajan, R. (2009). Strategic Marketing and Marketing Strategy: Domain, Definition, Fundamental Issues and Foundational Premises. Journal of the Academy of Marketing Science, 38(2), 119–140.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Zinab Nasser Almuntaser

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.